PuentePride Appliance Repair values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information through our website, which includes a call request form. By using our website or contacting us via phone or form, you agree to the terms of this policy.

Information Collection

We collect personal information that you provide voluntarily through our call request form, including your name, phone number, and email address. This information is used for service-related purposes, such as scheduling repairs or providing updates.

We may also collect non-personal browsing data through cookies or web beacons. This data helps us improve user experience by analyzing website traffic and trends.

Information Usage

Your personal information is primarily used for communication purposes related to the services we offer. By submitting a call request or contacting us, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

Information Sharing

We may share your personal information with our trusted partners to meet operational and service needs. These partners adhere to privacy and security obligations. We do not sell or rent your personal information to third parties.

Dispute Resolution

Users agree to waive their right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. The maximum compensation for any claims is limited to $100. In the event of a dispute, each party will bear their own legal fees and expenses.

Opt-Out

If you wish to opt-out of communications or have questions about our privacy practices, please call us at (626) 248-8852.

We reserve the right to update this Privacy Policy at any time. Any changes will be promptly posted on our website, and we encourage users to review this policy periodically.